FAQs Page

General questions

What services does Golden Hands provide?

Golden Hands offers residential elder care with 24/7 trained caregivers, on-call doctors, medication and hygiene support, psychologist sessions, nutritious meals, social activities, and optional physiotherapy and excursions.

We begin with a free consultation call, followed by a pre-admission assessment. If suitable and space is available, a care plan is developed and rooms are allocated. A non-refundable documentation fee is applicable

No, there is no minimum age. While most residents are seniors, we also care for adults with medical or support needs.The cost of Independent Living varies by many factors including the location and the services and amenities provided. Many of the costs are included in rent, making budgeting for monthly expenses easier. Compared to other lifestyle options, Independent Living is usually cheaper than assisted living.

Yes! We encourage guardians to book a free on-site visit to meet our team and tour the premises.

We do not operate a general waiting list. Admission is only offered after a pre-assessment and if a suitable room is available at that time

Financial questions

How much does it cost per month?

Rates start at LKR 130,000 per month and vary based on room type and care level. This includes accommodation, meals, medical oversight, and engagement activities.

A LKR 100,000 non-refundable processing and documentation fee is charged upon admission. Any extras like diapers, medication, or A/C usage are added transparently to your monthly invoice.

Payments can be made via bank transfer, cash, or cheque. Monthly fees are due on the 1st of each month. 

The cost of Independent Living varies by many factors including the location and the services and amenities provided. Many of the costs are included in rent, making budgeting for monthly expenses easier. Compared to other lifestyle options, Independent Living is usually cheaper than assisted living.
The cost of Independent Living varies by many factors including the location and the services and amenities provided. Many of the costs are included in rent, making budgeting for monthly expenses easier. Compared to other lifestyle options, Independent Living is usually cheaper than assisted living.

Medical & Other

What kind of medical support is available?

We provide 24/7 caregiver presence, access to an on-call doctor, medication management, and monthly visits from a licensed psychologist. Optional physiotherapy can be arranged.The cost of Independent Living varies by many factors including the location and the services and amenities provided. Many of the costs are included in rent, making budgeting for monthly expenses easier. Compared to other lifestyle options, Independent Living is usually cheaper than assisted living.

Yes. We support residents with dementia through specialized activities, gentle routines, and trained staff who understand memory loss and behavioral care.

Our team will immediately provide first-response care and arrange transport to a registered hospital while alerting emergency contacts. The resident will be transferred to the nearest hospital if required, and our team will coordinate care

From garden walks and temple visits to games, music, and crafts, our calendar is filled with joyful, therapeutic, and inclusive activities.

Yes. Personal items such as photos, cushions, or small furnishings are encouraged to make their room feel like home — as long as safety and mobility aren’t compromised.

Download our guide

Check out our guide to senior housing.